You may notice that employees do not always appear in the same order between the ranking shown on the employee portal and the badges shown in the “Team” tab of the admin console.
This is normal behavior, not a bug: the two views simply rely on two different sorting criteria.
1️⃣ Two views, two sorting criteria:
👉 The portal ranking sorts employees by their absolute number of Karma points.
👉 The badges in the “Team” tab sort employees by their Karma percentage, i.e. the points earned relative to the maximum achievable score (which depends on the modules subscribed for that employee).
Because the maximum achievable score can vary from one employee to another, someone with fewer absolute points may still rank higher in the percentage-based view.
2️⃣ Example:
Let’s take four employees:
• Employee A: 775 points out of 800 = 97%
• Employee B: 775 points out of 800 = 97%
• Employee C: 750 points out of 750 = 100%
• Employee D: 750 points out of 750 = 100%
On the portal (by points): A and B (775) rank ahead of C and D (750).
In the “Team” tab (by percentage): C and D (100%) rank ahead of A and B (97%).
This is why two employees may appear to “swap” between the two views: one has more points but a higher maximum score, the other has fewer points but a perfect percentage.