Riot

This article explains how to activate or deactivate an employee on your Riot platform.

Activate/deactivate an employee

You'll find all the information you need about creating a group on Riot platform

Create an employee group

This article explains how to manually add a new employee to your Riot platform

Add a new employee manually

Change the employee language

5️⃣ Troubleshooting synchronisation issues

The ‘smart groups’ feature allows you to target your employees based on one or more dynamic attributes.

Targeting your employees with Smart Groups

Merging brings together two duplicate profiles of the same person into one. Email addresses, groups, course progress, Karma, reports and activity history are transferred onto the profile you keep.

Merging two employee profiles

Understand where your employees' time zone comes from and how to correct it, so that courses, reminders and simulations arrive at the right time.

Changing my employees' time zone

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Does sync affect my users on my tenant?

How often does data refresh?

Can I stop syncing?

I don’t have Google/Microsoft/Slack/Okta : what can I do?

If I redo the sync between my tenant and Riot, will I lose the employees' history?

If you don't use synchronisation (Google, Microsoft, Slack or Okta), you can add your employees in bulk by importing a CSV file. This article explains how to prepare that file…

Import your employees via a CSV file

*️⃣ FAQ - Workforce

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Create your workspace and invite the people you work with.

Set up your account

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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