An organization is a level that lets you manage several Riot workspaces together. It gives you a single place to handle your users, your settings and your domains, without going through each workspace in turn.
💡 Prerequisite: organization management must be enabled on your account. If you don't see the items described here, contact your account manager or our support team via the chat.
1️⃣ Managing your workspaces
Create a new workspace directly from the organization.
Find all your workspaces in one place, with search and filters.
Compare their performance against each other.
2️⃣ Managing your users
Invite users in bulk at organization level. Note: they will have access to every workspace, both existing ones and any created later.
Invite users to one or more specific workspaces, still from the organization.
Remove a user.
Export your list of users as a CSV file.
3️⃣ Roles and permissions
Roles are granted at two levels: for the whole organization, or workspace by workspace.
A global administrator has access to everything. Beyond that, each functional area comes with two roles: an administrator role (read and write) and a viewer role (read-only). The areas covered are:
Users
Awareness
Breaches
Inbox
Settings
Simulation
Sonar
👍 Good to know: this split is what lets you hand full control of Simulation campaigns to someone without giving them access to Inbox settings. Useful when awareness and security operations are run by two different teams.
👉 See also Manage my Admins
4️⃣ Branding
Upload a logo specific to your organization.
Enable organization branding in communications: emails and messages sent to your employees then carry the organization's brand rather than the workspace's.
5️⃣ Domains
Add and manage your organization's email domains. A domain declared at organization level becomes available to all your workspaces.
Verify ownership of a domain by DNS record or by IP allow list.
Configure sending settings domain by domain.
Choose which domains can be used for campaign audiences.
👉 See also Validate a domain
6️⃣ Albert and directory synchronisation
Two integrations are configured once at organization level, then propagate to all your workspaces:
Albert on Slack, Microsoft Teams or Google Chat. You can manage or remove these integrations at any time from the organization.
Directory synchronisation with your identity provider, to populate your users automatically.
7️⃣ Awareness and Simulation at organization level
On the Awareness side, you can define programmes at organization level, put together a featured selection of courses in your catalogue, and track completion rates by course from the organization.
👉 The detailed behaviour is described in Managing awareness across an organization.
On the Simulation side, you can create and run campaigns for the whole organization from a single place, choosing your audience: every employee in the organization, or only certain workspaces.
8️⃣ Analytics
Simulation statistics at organization level.
The detailed results of a given campaign.
An aggregated view across all your workspaces.
A Cyber Score, a single score reflecting your organization's overall security posture.
Key takeaways
The organization sits above your workspaces and centralises users, roles, domains and integrations.
Roles are granted at organization level or workspace by workspace, with an administrator / viewer pair per functional area.
An invitation at organization level grants access to every workspace, including those created later.
Albert, directory synchronisation and domains are configured once and propagate.