1️⃣ What is a notification channel ?
Notifications are sent to employees to:
Indicate that a new course is available
Remind of upcoming courses
Alert after a DLP scan using our Sonar module
Alert after a data breach
You have two ways to notify your employees:
By email
By chat: Slack, Teams or Google Chat
2️⃣ Set up your notification channel :
💡 Prerequisite : Ensure you have already synchronized your Microsoft AD or Google Workspace / Slack
👉 How to do it ?
Go to Settings > Notifications
Select the channel where you're certain your employees will see all notifications
Email notification: No action needed, the email channel is selected by default
Chat notification: Connect your preferred chat tool
Change your main notification channel: Click the “…” of your preferred channel and select "Set as main channel"
👍 Good to know : If you set a chat tool as the main channel but an employee doesn't have an account on that tool, they will receive the notification by email.
3️⃣ Modify the notification channel for specific employees:
You have two ways to proceed:
By selecting one or more employees
By selecting an entire group
👉 Modify the notification channel for one or more employees
Go to the Team tab
Select the employee(s)
Click on Change channel
👉 Modify the notification channel by employee group
Go to Team > Groups
Select the relevant group
Select the employee(s) within the group
Click on Change channel
