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Analyze and extract the KPIs available on Awareness

This article explains how to analyze and extract data from your awareness program.

Updated yesterday

1️⃣ Key Metrics

👉 Overview Tab – visibility of different course statuses

  • Green > course completed

  • Gray > course belonging to a schedule that has not started

  • Red > course overdue

👉 Program Tab

  • Number of courses completed

  • Number of courses overdue

  • Coverage rate: % of the team receiving courses

  • Cybersecurity culture: number of courses completed, broken down by week or month

  • Top learners: ranking of the five employees who have completed the most courses

  • Average followed courses: average number of courses completed per employee

2️⃣ Accessing My Data

👉 Sort the visibility in the “Overview” tab by employees or by groups

👉 View the tab by program year (if you have multiple years configured)

3️⃣ Exporting My Data

Progress data on courses can be exported by employee in CSV format, covering all years.

The CSV file includes data from the past 12 months, such as:

👉 Status: courses to complete that are finished, overdue, or in progress

👉 Last interaction with Albert

👉 Number of days since the last interaction with Albert

👉 Visibility on all courses in the program with completion dates (and an empty field if the course has not yet been completed)

You can also download appreciation score from the Program module > “View insights” at the top right:

You will get detailed ratings per employee and the specific course for which the rating was given:

Other data cannot be exported, but they provide additional insights into how the module is being used.

👍 Riot’s Recommendation: What we closely monitor is the course completion rate, especially the introductory course, which marks an employee’s entry into the program.

Therefore, we recommend creating a smart group from the “Team” module < “Groups” with the criterion “Employees who are overdue on the Introduction course.”

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