❶ What information can you check and edit?
From the Settings → Billing tab of your Riot workspace, you can check and keep your billing information up to date:
Name: name of the billed entity
Email: email address that receives the invoices
Billing address: address shown on the invoice
Phone number: number of the person who manages billing
❷ Update your information
👉 Step 1: go to the Billing tab of your Riot workspace.
👉 Step 2: open the section dedicated to billing information.
👉 Step 3: correct the necessary fields, then save.
💡 The most important point: keep the email address receiving the invoices up to date. This is the key element to prevent an invoice from going to the wrong place or getting lost. For example: an accounting or finance mailbox, or an address dedicated to invoices.
❸ VAT number, legal information and special cases
For certain changes (intra-EU VAT number, change of the billed legal entity, specific legal information), contact the Finance team directly at [email protected]
To speed up processing, please specify your organization's name and the invoice concerned (date or period).
📌 Key takeaways
Your billing information is managed from the Billing tab: company details, address, contact and the email address receiving the invoices.
The email address receiving the invoices is the information to keep up to date as a priority.
For VAT or a change of the billed entity, go through Support.