☝️ If you don’t have access to Cyber Missions yet, that’s normal. The update to this new system is coming very soon.
Can you add mandatory courses?
Can you add mandatory courses?
Cyber Missions automatically incorporate the courses defined in your Awareness program, according to the audiences and rules you have configured.
If an employee does not complete a mission, the incomplete courses are re-proposed in subsequent months until the end of the year. However, a mission has a maximum number of courses to avoid an accumulation effect and discouragement.
Riot automatically pushes and tracks these courses, then provides the administrator with the information needed to identify late or at-risk employees.
The administrator then remains free to send reminders or intervene if necessary.
Can Studio or Remix courses be included?
Can Studio or Remix courses be included?
Yes
Can the assessment (quiz) be modified?
Can the assessment (quiz) be modified?
No, not at the moment. It is a set of questions designed and managed by Riot's Content team.
Why do two employees have different missions?
Why do two employees have different missions?
Because missions are personalized based on:
- The course audiences in your Awareness program.
- Each employee's progress (what has already been completed).
- The modules activated in your workspace for each employee (Awareness, Sonar, etc.)
Can leaderboards / competition be disabled?
Can leaderboards / competition be disabled?
Yes. These features (Squads, leaderboards) are optional.
What happens if someone joins the company mid-month?
What happens if someone joins the company mid-month?
The employee receives an onboarding mission.
- If they finish before the 15th: they can join the current month's mission.
- After the 15th: their first "regular" mission starts the following month.
What happens if an employee doesn't complete their mission?
What happens if an employee doesn't complete their mission?
Incomplete tasks may be carried over to subsequent months (within a certain limit). Aura is retained for what was completed, but the Streak resets to 0.
What happens if an urgent task appears (phishing remediation, critical leak)?
What happens if an urgent task appears (phishing remediation, critical leak)?
Urgent and sensitive items should be handled by the employee as a priority. Once done, they can resume their mission.
Aura: is it a security KPI?
Aura: is it a security KPI?
No. Aura is an engagement score. For management purposes, focus more on the completion rate and quiz results.
Are existing programs and courses lost with Cyber Missions?
Are existing programs and courses lost with Cyber Missions?
No. Existing progress and configurations are preserved.
Are all tasks doable in Slack/Teams/Chat?
Are all tasks doable in Slack/Teams/Chat?
Not necessarily. Some tasks (for example certain Sonar actions) require going through the user portal: app.tryriot.com
Which notification channels are supported?
Which notification channels are supported?
Email, Microsoft Teams, Google Chat, and Slack, depending on your configuration.